O novo consumidor pós COVID

FONTE: McKinsey & Company

– COVID 19 is, first and foremost, a major humanitarian challenge. Thousands of health professionals are battling the virus, putting their own lives at risk. Overstretched health systems will need time and help to return to a semblance of normalcy.

– Solving the humanitarian challenge is, of course, priority #1. Much remains to be done globally to respond and recover, from counting the humanitarian costs of the virus, to supporting the victims and families, to finding a vaccine.

– This document is meant to help with a narrower goal: understand changes in consumer behavior in Brazil during the current COVID 19 situation. In addition to the humanitarian challenge, there are implications for the wide economy, businesses and employment.

Fernanda Hoefel e Marcelo Tripoli